Company
Name: EMC Data Storage Systems India Private Limited
Job
Description: Solutions Architect II
Work
Experience: 4-8 Years
Work
Location: Bengaluru
Principal
Duties and Responsibilities:
Holds
responsibility for achieving the EMC Bar of Excellence as the highest level of
Customer Satisfaction for every customer. Contributes to the development of
strategies, policies and best practices through participation in team meetings
and other direct contributions. Develops and cultivates strong customer
relationships ensuring a ''Customers for Life'' relationship. Adheres to and
utilizes proper Escalation and Change Control procedures. Prepares, maintains
and submits activity/progress reports and time recording/management reports in
accordance with published procedures. Stays current on technical specifications
for hardware/software requirements of EMC and industry products through
professional associations, trade journals, networking, and associated training
and seminars. Actively works to educate others on potential problems and
resolutions. Under the direction of the Program/Project Manager provides
technical implementation expertise for assigned engagements. Participates in
the installation, customization, and integration of an EMC solution. Works
closely with EMC,partner and customer personnel to optimize the result for the
customer. Maintains awareness of existing or potential customer
software/hardware situations. Proactively alerts Program/Project Manager and
sales team of potential problems based upon strong working knowledge of
software/hardware compatibility within the customer''s environment Supports
Project and Program Managers in the design and development of the technical
content defined in the Statement of Work. Designs the EMC solution. Prepares
technical architectural and implementation design documents and works with the
Project Manager to develop the Implementation plan. Works closely with the
Project Manager to define project deliverables and schedules. Helps to identify
and leverage EMC and Partner Resources in order to satisfy the technical needs
and objectives of the implementation. Participates as a junior technical
resource in the pre-sales qualification and the delivery of the technical
architectural design, strategies and plans that will be a delivered in the
engagement. At the PM and SA direction, develops and articulates solutions
based on a customer''s strategic business or technical requirements ascertained
from working with multiple business units across the customer''s organization.
EMC Proven Professional Certification desired.