Company Name: Hewlett-Packard India Private Limited
Job Description: IBM As-400 System Administrator
Job Reference: 1348505
Job Experience: 3 – 5 Years
Job Location: Bangalore
Education: UG - B.Tech/B.E. – Computers, PG - M.Tech –
Computers, Doctorate - Any Doctorate - Any Specialization, Doctorate Not
Required
Seeking a full time candidate to
join our team of UNIX and Linux professionals.
The HPIT ITIO Deep Support team
provides services to all of HP IT application globally by providing hosting
environment of UNIX, Linux, Solaris and IBM AS/ 400. The candidate will work in
a highly dynamic, fast changing and fluid work environment with exposure to
HP\' s latest software and hardware products. The candidate will be responsible
for driving technical service resolution to maintain and run high level of
customer satisfaction by technical and functional support, supporting High
Availability Disaster Recovery Clustered systems using UNIX, Linux and IBM AS/
400 platform 24x7.
The Deep Support team through the
daytime shift covers their duties 7 days a week from 7pm CST to 7am CST from
remote location in Bangalore, India or Cyberjaya, Malaysia. The principal
duties and responsibilities of each team members are the following, but are not
limited to:
To act as a Leader and take
ownership of Incident Management tickets that are assigned to the queue and
work with all relevant parties to resolve the issue and restore the service.
Act as a material matter expert
for all UNIX, Linux, ESX and IBM AS/ 400 disciplines
The IBM AS/ 400 has to be IPLed
every week and only the sysadmins can do that. Systems admin are the only ones
that can add new jobs into the job scheduler, add new menu options, etc on AS/
400
System Administrators are
critical for keeping the AS/ 400 (Vista) system UP and running. In case of
system down or any new alerts, System Admins are the ones who monitor alerts
and take corrective actions or alert the development team.
Security is maintained by system
administrators. They add all users/ changes on Vista. If we have issues with
user accounts and/ or if changes are needed, system admins perform that change
with proper approval.
They are responsible for the
system level software such as Mimix which replicates the data to the high availability
server and needs constant monitoring else the system will crash.
They monitor system performance
and alert us to 100% cpu by jobs, long running jobs, etc.
Without this daily management of
the AS/ 400 systems and underlying OS and application, Vista Direct would fail,
result in unplanned downtime, jeopardize the Quote-to-Cash & Order
Management processes, and ultimately, cause revenue loss.
In case of any hardware or
software/ application issues, Deep support admins can resolve the issue and bring
system back to operation.
Generate performance reports,
analysis of failures, trend analysis, identify potential solutions and
implement the corrective actions for Unix and Linux
Participate in formal Escalation
whenever required to support escalation especially during crisis.
Participate and initiate Service
Improvement Plan as part of Continual Service Improvement activity within Deep
Support
Take ownership of the Emergency
Change Management tasks assigned and ensure the completion of the task according
to the documented implementation plan
Participate in projects to
upgrade, modify or change the OS configuration, Kernel parameters and software
by working closely with Engineering team
Work among the team to share
knowledge, and develop team synergies within Deep Support and ITIO/ AH
organization
Participate in any effort from
Deep Support and Company goals.
May be required to work off hours
on occasion based on customer schedules.
Qualifications:
Typically a technical Bachelors
degree or equivalent and a minimum of 3-5 years of related experience or a
Masters degree and a minimum of 2 years of related experience.
Knowledge and Skills Required:
Minimum 2-5 years of experience
with UNIX, Linux, and IBM AS/ 400 administration.
Strong verbal and written English
communication skills
Understanding and/ or experience
in OS upgrades & installations is a must. Successful candidate should have
experience installing, maintaining, and upkeep of enterprise computing systems
including their internal components and interfaces.
Blades/ Enclosure Management.
MC Service-Guard and VERITAS
Cluster Services.
Experience with infrastructure environments
(e. g. operating system, hardware, data center, security, network, voice, end
user and server / web related applications).
Knowledge/ experience in
scripting and / or programming language.
Knowledge/ experience with
implementation, problem analysis and solution of infrastructure and business
application environments.
Ability to work effectively in a
geographically dispersed team and fast learner.
Need to have working knowledge of
a multi-platform UNIX enterprise environment comprised of HP-UX, Linux, and
Solaris and IBM AS/ 400.
Strong troubleshooting skills
necessary to diagnose complex issues and to resolve operational issues using
Software and Hardware fault utilities.
General Project Management
controls experience a plus. Customer/ Vendor Management, business analysis with
good verbal and written communication skills are a must.
Successful candidate must be a
self-starter with the ability to work effectively as a member of the team or as
an individual contributor when the need arises.
Familiarity with Web based
Technologies and some experience in a true Enterprise Environment is expected.
Website: http://h30631.www3.hp.com/
