Company Name: Allsec Technologies Ltd
Job Description: Voice Process
Qualification: Graduate
Experience: Fresher of 1 year experienced
Salary: Between INR 50,000 to 150,000
Work Location: Bangalore
Number of Requirements: 75 candidates
Desired Profile:
Good communication in English.
Qualification: Any Graduation/ Undergraduates / Diploma
Holders / PUC Pass/ Any Engineer Age
criteria: 18 - 30 yrs.
Salary: Good Salary + Incentives + 6 months once Salary hike
Contact HR
Number: 9880001331
Walk-in Time: From 10.00 AM to 4.00 PM
Venue: Allsec Technologies Ltd, 45/7, 1st & 3rd Floor,
Vinayaka Complex, Residency Cross Road, Bangalore -25 Landmark :- Near Utility
building at MG road or Near Mayo Hall bus stop at Residency cross Road
Website: http://www.allsectech.com/
About Company
Allsec is a global company with vast expertise in providing
business process solutions across various industry verticals. Our solutions are
testimony to the fact that we are a highly customer-centric, flexible and
transparent service provider. Allsec believes in enhancing our client’s
business experience by taking process responsibility, improving cost
efficiencies, and adding value through continuous process improvements and
quality assurances. Industry surveys reveal that 80% of customers still prefer
to talk to a customer service agent over the phone – despite the availability
of various alternative channels such as email, chat, social media and online
knowledge repositories.
Speech Analytics technology allows you to unlock valuable
insights hidden behind the conversations your customers are having with your
service agents. It goes beyond the content of the conversation (what they say)
to parse their intentions and motivations (what they mean and what they want)
by analyzing the tone of their voice, the way they pause and interrupt, the
volume of their speech, the emotions they express and more. Speech Analytics can give you the actionable
insights you need to continuously improve and deliver excellent customer
service – which can be the key deciding factor for inspiring customer loyalty,
increasing market share and differentiating yourself from your competitors.
